Frequently Asked Questions & Answers...
When will I receive my order?
We dispatch all orders received before 11am on the same day where
possible. All other orders will be dispatched the next working day.
Delivery times are dependent upon the products which you order. Wherever
possible, we have negotiated with the manufacturers and importers for
free or reduced charges.
The list below is for guidance only and are based upon UK mainland (not highlands), but please rest assured that we will always let you know if delivery charges are applicable and an estimated date prior to processing your order. Products with a * are delivered direct from the manufacturer. All other products are delivered either by parcel or pallet depending on the weight and size.
|Online Orders||Normally 24 - 48 hours|
|Retail Shelving||Normally 24 - 48 hours|
|Stockroom Shelving*||Normally 24 - 72 hours|
|Lockers*||Normally 24 - 72 hours|
|Assembled Counters*||Normally 7 - 10 days|
|Showcases*||Normally 7 - 10 days|
|Retail Checkouts*||Normally 2 - 3 weeks|
|Card Units*||Normally 7 - 10 days|
|Shopping Trolleys*||Normally 24 - 48 hours|
|Wire Baskets*||Normally 24 - 48 hours|
|Shop Window Cable Kits*||Normally 24 - 48 hours|
|Specialist Retail Equipment*||Normally 7 - 10 days|
Due to the weight or size of some equipment, our delivery drivers may require some help with offloading your order. Also, it should be remembered that pallet deliveries are made by national carriers whose deliveries are normally to kerbside only.
As previously mentioned, the above is a guide only. Delivery times shall not be the essence of any order or contract and we can not be held liable for delays.